Privacy policy

Who we are

This website is run by Hyre Fitness ("Hyre", "we", "us"), a gym at 3/4 Transom House, Victoria Street, Bristol BS1 6AH. The business is operated by Hyre Fitness Ltd. We are responsible for the personal information you share with us through this site.

For anything about your data, email hyrefit@gmail.com.

What we collect

We only collect what you choose to type into one of our two forms:

• The question form: your name, an email address or phone number, and your message.
• The corporate enquiry form: your name, company, email address, phone number (optional), what you're interested in, team size, preferred session slot and any message.

We don't ask for anything else, and we don't use this website to track you.

How we use it

We use your details only to reply to your question or enquiry, and to follow up on it if you'd like us to. We don't sell your information, and we don't add you to a mailing list unless you ask us to.

Our legal basis is our legitimate interest in answering enquiries you've sent us, or taking steps you've asked for before signing up.

Who else handles it

• Netlify hosts this website and receives form submissions on our behalf. Submissions are sent on to our email inbox, hyrefit@gmail.com.
• Arketa handles class booking, payments and member accounts. When you book or buy through Arketa, its own privacy policy applies.
• WhatsApp (run by Meta): our WhatsApp buttons open a chat in WhatsApp, where WhatsApp's own terms and privacy policy apply.

Some of these providers may store data outside the UK. Where they do, they're responsible for using appropriate safeguards.

Analytics and advertising

If you accept cookies, we use Google Analytics and the Meta Pixel to see which pages and adverts are working. They collect information such as the pages you visit, the device you use and the advert that brought you here. We rely on your consent for this, and you can withdraw it at any time. If you reject cookies, none of this runs. See our cookie policy.

How long we keep it

We keep enquiries only for as long as we need them to reply and follow up, and no longer than 12 months, unless you become a member, in which case your details are handled as part of your membership.

Your rights

Under UK data protection law, you can ask us to:

• tell you what information we hold about you and give you a copy
• correct anything that's wrong
• delete your information
• stop using your information, or object to how we use it

Just email hyrefit@gmail.com and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We'll update this page if anything changes, including before we add any new tools to the website.